Contact Mind Tree
Carrier Interconnect & Trading Desk
Reach our Hong Kong telecommunications engineers and wholesale account managers for bilateral route testing, custom rate decks, CPaaS integration keys, and cloud dialer provisioning.
Hong Kong Corporate Headquarters
Unit 1805, 18/F, Crawford House, 70 Queen's Road Central, Central, Hong Kong
Direct Carrier Trading Email
For rate decks, bilateral agreements, IP whitelist requests, and NOC inquiries:
[email protected]24/7/365 Carrier NOC Support
Continuous route health monitoring, automated FAS detection, and instant traffic re-routing across our multi-homed BGP network.
Send Us Your Interconnect Specifications
Please complete the form below. Our trading desk in Hong Kong will reply promptly with rate proposals, IP testing configs, or platform access.
Connect With Our Global Routing Desk
Whether you require high-volume A2P SMS routes, direct CLI voice termination, CPaaS API credentials, or our cloud predictive dialer, our Hong Kong engineering team is ready to assist.
Direct inquiries routed to: [email protected]
Interconnection & Carrier FAQs
Quick answers regarding Mind Tree Communication bilateral trading and platform integrations.
How fast can we set up a Voice or SMS test trunk?
Upon receiving your IP address, signaling preferences (SIP 2.0 or SMPP v3.4), and company details at [email protected], our NOC whitelists your IPs and provisions initial test credits within 30 minutes.
What billing and payment terms do you support?
We support both Pre-pay and Post-pay terms (7/1, 15/1, 30/30) for certified Tier-1/Tier-2 telecom operators subject to standard credit risk and KYC approval. Payments are handled via international bank wire transfer in USD, EUR, or HKD.
Do you provide direct CLI guarantee for banking OTPs?
Yes. Our Direct Premium CLI Voice and Priority OTP SMS pipelines route strictly over direct SS7/MNO bindings without grey-route hops or SIM-box interference, ensuring 100% verified alphanumeric sender IDs and caller IDs.
Can we white-label your Call Center Dialer and Bulk SMS Portal?
Yes, Mind Tree Communication offers enterprise white-label solutions. You can brand the portal with your company logo, custom domain, and manage tiered reseller markups.